Payment Policy

Welcome to Empire Furniture. We are committed to making your shopping experience safe, straightforward, and stress-free. Below is our payment policy.

1.Payment Methods

We accept the following secure payment options for your convenience:

American Express
Diners Club
Discover
JCB
Maestro
Mastercard
Visa

All transactions are processed in USD. We do not accept cash, checks, or money orders for online orders at this time.

2.Payment Process & How It Works

Add Items to Cart: Browse our collection and add your favorite outdoor dining sets to your cart.
Checkout: Proceed to checkout and enter your shipping and billing details.
Select Payment Method: Choose your preferred card from the list above.
Review & Submit: Double-check your order details and submit your payment.

3. Payment Security

Your security is our top priority. All payments are processed through encrypted, protect your personal and financial information.
We never store your full card details on our servers.
Every transaction is monitored for fraud to ensure your safety.
If we detect any suspicious activity, we may contact you to verify your order before processing it.

4. Order Confirmation

Once your payment is successfully processed:
You will receive an automatic order confirmation email with your order number, items, and total amount charged.
A follow-up email with shipping details and tracking information will be sent once your order ships.

5. Common Payment Issues

If you encounter any problems during checkout, here are common causes and solutions:

Declined Card: This may happen due to insufficient funds, expired card details. Contact your issuing bank for details, or try a different payment method.

Payment Duplication: If you accidentally submit your order multiple times, contact us right away so we can review and cancel duplicate charges.

6. Contact Us

We are happy to answer any questions you may have about payments, billing, or orders. You can contact us through any of the following channels:

Store Name: Empire Furniture

Address: 380 Saw Mill River Rd, Elmsford, NY 10523, United States

Phone: +1（914）372-7259

Email: info@empirefurniture.store

Opening Hours(GMT-05:00) Eastern Standard Time