Terms and Conditions

Overview

Welcome to Empire Furniture! The terms “we”, “us” and “our” refer to Empire Furniture. Empire Furniture operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Empire Furniture is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

1.Acceptance of Terms

By accessing, browsing, or using our website, purchasing our products, or engaging with any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines referenced herein. These Terms constitute a legally binding agreement between you and Empire Furniture. If you are accessing or using our Services on behalf of a third party, you represent and warrant that you have the authority to bind that third party to these Terms, and such third party will be deemed to have accepted these Terms.

2.Our Products and Orders

Products and Services

Our services include selling minimalist outdoor furniture through our website and physical showrooms.We strive to ensure that all product information (including descriptions, images, specifications, and pricing) is accurate, complete, and up-to-date in accordance with the principles of authenticity, accuracy, completeness and timeliness stipulated in relevant standards. However, we do not warrant that product descriptions or other content on our website are error-free, complete, or current. Product images are for illustrative purposes only and may slightly differ from the actual product in color, texture, or detail.

Order Acceptance

Your submission of an order through our website constitutes an offer to purchase our products. We reserve the right to accept or reject your order in our sole discretion. An order is only confirmed and accepted when we send you an order confirmation email with your order number, detailing the products, quantities, and total amount. We may reject an order if: (a) the product is out of stock; (b) there is an error in product pricing or description; (c) we suspect fraudulent activity; (d) you fail to meet any of our order requirements. If your order is rejected, we will notify you promptly and issue a full refund if you have already made a payment. Once an order is confirmed, we will proceed with processing and shipping in accordance with our Shipping Policy.

3.Pricing and Payment

All product prices are displayed in USD and are subject to change without notice, unless otherwise specifield. We strive to ensure pricing accuracy, but if a pricing error is identified after you place an order, we will notify you and allow you to either cancel the order for a full refund or proceed with the order at the correct price. We do not engage in price fraud or malicious price adjustments, and all promotional activities will have clear rules posted in advance.
We accept the following payment methods: American Express, Diners Club, Discover, JCB, Maestro, Mastercard, and Visa. All payments are processed through encrypted, PCI-compliant payment gateways to ensure the security of your financial information. You agree to provide accurate and complete payment information, and you authorize us to charge the full amount of your order to the payment method you provide. Payment must be completed at the time of order placement; we do not offer credit terms unless explicitly stated. You are responsible for any additional fees or charges imposed by your bank or payment provider.

4.Shipping Policy

Our shipping terms are detailed in our separate Shipping Policy, which is incorporated into these Terms by reference. By placing an order, you agree to comply with and be bound by our Shipping Policy, which includes information on order processing time, order cutoff time, shipping time, free shipping offer, shipping area (United States), delivery partner (UPS, including truck delivery for large items), and other related shipping guidelines. We reserve the right to modify our Shipping Policy from time to time, and any changes will be posted on our website.

5.Refunds & Returns Policy

Our refund and return terms are detailed in our separate Refunds & Returns Policy, which is incorporated into these Terms by reference. This policy outlines eligible returns/exchanges (including damaged products, incorrect items, and missing parts), return/exchange conditions, the 30-day time limit for returns/exchanges, detailed return and exchange processes (with return address: 380 Saw Mill River Rd, Elmsford, NY 10523), refund processing timelines, and return/exchange fees. By placing an order, you agree to comply with and be bound by our Refunds & Returns Policy. We reserve the right to modify our Refunds & Returns Policy from time to time, and any changes will be posted on our website.

6.Intellectual Property

All intellectual property rights (including copyrights, trademarks, service marks, patents, trade secrets, and other proprietary rights) in and to our website, Services, products, content, logos, designs, and brand names are owned by Empire Furniture or our licensors. This includes all content on this website, product designs, and images of our minimalist outdoor furniture. You may not copy, reproduce, distribute, modify, display, sell, license, or otherwise exploit any of our intellectual property without our prior written consent. Unauthorized use of our intellectual property may constitute a violation of these Terms and applicable laws, and we reserve the right to take legal action to protect our rights.

7.Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Empire Furniture, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
Nothing in these Terms shall limit or exclude our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any other liability that cannot be limited or excluded by applicable law. Our total liability to you for any claim arising out of or in connection with these Terms or the Services shall not exceed the total amount you paid for the products or Services giving rise to the claim.

8.Termination

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may terminate your access to the Services if you breach any of these Terms, engage in fraudulent or illegal activity, or if we determine that your use of the Services is harmful to our business, other customers, or third parties.
The following sections will continue to apply following any termination: Intellectual Property, Termination, Limitation of Liability, Indemnification, Applicable Law, Changes to Terms, and any other provisions that by their nature should survive termination. Upon termination, you must cease all use of the Services and return or destroy any of our intellectual property in your possession.

9.Indemnification

You agree to indemnify, defend and hold harmless Empire Furniture, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

10.Applicable Law

This Agreement and any dispute or claim arising out of or relating to this Agreement, including its formation, validity, performance, or termination, shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of laws principles. Any legal action or proceedings arising out of or relating to this Agreement shall be brought solely in the courts of the United States, and you agree to submit to the personal jurisdiction of such courts.

11.Changes to Terms

We reserve the right to modify or update these Terms at any time in our sole discretion. Your continued use of the Services after the revised Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you should stop using the Services immediately. We will not be liable for any damages or losses arising from your failure to review the updated Terms.

12.Contact Us

We are happy to answer any questions you may have about us. You can contact us through any of the following channels.

Store Name: Empire Furniture

Address: 380 Saw Mill River Rd, Elmsford, NY 10523, United States

Phone: +1(914)372-7259

Email: info@empirefurniture.store

Opening Hours(GMT-05:00) Eastern Standard Time  

  • Monday-Saturday: 10 AM–7 PM
  • Sunday: 11 AM–4 PM

Response Time: We respond within 24 hours.

We look forward to connecting with you!