Privacy Policy

Effective Date: May 6th, 2026

1.What Information We Collect

We collect personal information and non-personal information that helps us provide, improve, and protect our Services. The information we collect includes but is not limited to:

Personal Information: Full name, email address, phone number, shipping address, billing address, payment information (e.g., credit card details), account credentials (username and password), and any other information you voluntarily provide to us.

Non-Personal Information: Device type, browser type, IP address, browsing history (e.g., products viewed, pages visited), session data, and other anonymous information collected automatically when you use our website or Services.

2.Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us (e.g., via email, phone, or customer support), place an order, or otherwise provide us with your personal information;

Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

From our partners or other third parties, such as marketing partners who provide us with information about potential customers (with your prior consent where required by law).

3.How We Use Your Information

We use the information we collect for legitimate business purposes, including but not limited to:

Process and fulfill your orders (e.g., ship your product process payments);

Provide customer support and respond to your inquiries, comments, or requests;

Improve our website, products, and Services (e.g., based on browsing history and feedback);

Send you marketing communications (e.g., new product announcements, promotions) with your consent;

Ensure the security of our Services, detect and prevent fraud, and protect our rights and the rights of our users;

Comply with applicable laws, regulations, and legal obligations.

4.How We Disclose Personal Information

Except in the following situations, we never trade, sell, or otherwise give your personal information to third parties without your consent:

Service Providers: If those parties agree to maintain the confidentiality of your information, we may share it with reputable third-party service providers who help us run our website, conduct business, or provide you with services. This includes Shopify (our e-commerce platform), payment processors, shipping and fulfillment partners, IT management providers, data analytics services, customer support providers, and cloud storage services;

Business and Marketing Partners: To provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites;

Your Consent: When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations;

Affiliates: With our affiliates or otherwise within our corporate group, for the purposes outlined in this Privacy Policy;

Legal Compliance & Business Transactions: In connection with a business transaction such as a merger, acquisition, or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

5.Data Security and Retention

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes using encrypted payment gateways, secure servers, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our terms and policies. When your information is no longer needed, we will securely delete or anonymize it.

6.Third-Party Links

Our website may contain links to third-party websites, services, or products. This Privacy Policy does not apply to such third parties, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party websites you visit.

7.Your Rights

Depending on your place of residence, you may have the following rights regarding your personal information, subject to applicable law:

The right to access the personal information we hold about you;

The right to request correction of inaccurate or incomplete personal information;

The right to request deletion of your personal information (where permitted by law);

The right to object to or restrict the processing of your personal information;

The right to data portability (i.e., receive your personal information in a structured, machine-readable format);

The right to withdraw your consent to marketing communications at any time (you can unsubscribe by clicking the "unsubscribe" link in our emails or contacting us directly).

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request in a timely manner, in accordance with applicable law.

8.Children’s Privacy

Our Services are not intended for children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child without parental consent, we will promptly delete such information.

9.Cookies

We use cookies and similar technologies (e.g., web beacons, pixel tags) to enhance your experience on our website, track usage patterns, and improve our Services. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information.You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly if you disable cookies.

10.Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time in our sole discretion. When we make changes, we will update the "Effective Date" at the top of this page and post the revised Privacy Policy on our website. Your continued use of our Services after the revised Privacy Policy is posted constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

11.Contact Us

We are happy to answer any questions you may have about us. You can contact us through any of the following channels.

Store Name: Empire Furniture

Address: 380 Saw Mill River Rd, Elmsford, NY 10523, United States

Phone: +1（914）372-7259

Email: info@empirefurniture.store

Opening Hours(GMT-05:00) Eastern Standard Time